Frequently Asked Questions – Ric & Rocky's Family Car Care & Accessories

We may be a little biased, but many drivers right here in Canton, as well as Plymouth, Westland, and Garden City, trust Ric & Rocky’s Family Car Care as their go-to shop. Our family owned business has been serving the community for decades, earning a reputation for honest communication, reliable repairs, and quality customer service. With experienced technicians and modern diagnostic equipment, Ric & Rocky’s delivers thorough, dependable service you can count on.

Your brakes are one of your car’s most critical safety features. If you notice squeaking, grinding, pulling to one side, or vibration when stopping, bring your vehicle to Ric & Rocky’s Family Car Care before it becomes a bigger issue. We provide complete brake inspection, pad and rotor replacement, and full brake system repair for all makes and models. Drivers throughout Canton and the surrounding communities trust us to help keep their vehicles stopping safely.

Trust is earned. At Ric & Rocky’s Family Car Care we:

• Provide written, detailed estimates before starting work
• Explain repairs in plain language so you understand what is needed and why
• Use quality OEM and name brand parts when appropriate
• Show you what’s wrong before doing any repair

That is why so many drivers in Canton, Plymouth, and Livonia count on Ric & Rocky’s for honest, reliable auto service.

Yes, staying on schedule for maintenance like oil changes, fluid checks, filter replacement, and inspections prevents breakdowns and keeps your car running efficiently. Think of it like a health check-up for your vehicle. Our team can review your manufacturer’s recommendations and help you plan service intervals that match your driving habits in and around Canton.

It depends on your vehicle and driving conditions, but most modern vehicles need an oil change roughly every 5,000 to 7,500 miles. At Ric & Rocky’s Family Car Care, we’ll check your owner’s manual and recommend what’s best for your car. Whether you’re commuting daily through Canton or taking weekend trips toward Ann Arbor, we’ll make sure your engine gets the protection it needs.

That little light could mean a lot, from a loose gas cap to a serious engine or emissions problem. Don’t ignore it. Bring your car into Ric & Rocky’s Family Car Care in Canton, and we’ll run a complete diagnostic scan to pinpoint the issue, explain what’s going on, and recommend the right repair. Prompt action can prevent bigger and more expensive problems later.

Don’t wait. Squeaking usually means worn brake pads, while grinding means the pads are gone and metal is contacting the rotors. Both are serious safety concerns. Our certified technicians in Canton will perform a full brake system inspection, replace the necessary components, and get you safely back on the road.

Pricing differences often come down to labor rates, parts quality, and warranty coverage. At Ric & Rocky’s Family Car Care, we believe in fair, transparent pricing — you’ll always know what you’re paying for and why. We take the time to explain every estimate and use trusted parts and procedures, so you get value and reliability every time you visit.

It depends on the job:

• Oil changes and brake jobs are often done the same day
• Diagnostics depend on the complexity of the issue
• Engine or transmission work may take longer if special parts need to be ordered

We’ll always give you an upfront estimate and keep you updated along the way. Our goal is to get you back on the road safely without unnecessary delays.

Yes, absolutely. We stand behind everything we do. All repairs at Ric & Rocky’s Family Car Care come with a parts and labor warranty, giving you peace of mind long after you leave our shop. If anything isn’t right, we’ll make it right — that’s our promise to every customer from Canton, Plymouth, and beyond.